Privacy Policy

Gadia Sales, Jaipur  |  Last updated: 23 July 2026

1. Introduction

Gadia Sales ("we", "us", "our") respects your privacy. This policy explains what information we collect through www.gadiasales.com and when you contact us by phone, WhatsApp or email, how we use it, and the choices you have. By using this website or contacting us, you agree to the practices described here.

2. Information We Collect

We collect information you provide directly to us, such as:

  • Name, email address, subject and message, when you submit the contact form on this website.
  • Your name, phone number, company name, GSTIN, delivery address and order details, when you enquire about products, request a quotation, or place an order with us by phone, WhatsApp, email or in person.
  • Payment-related details you share for the purpose of completing a transaction (we do not store card or bank login details on our systems).

We do not knowingly collect any sensitive personal information (such as financial account passwords, health data, or biometric data) through this website.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide quotations
  • Process, dispatch and follow up on your orders, including billing, transport and payment coordination
  • Communicate with you regarding orders, dispatches, invoices, and payment reminders
  • Improve our products, services, and customer communication
  • Comply with applicable tax, accounting and legal requirements

We do not sell or rent your personal information to third parties.

4. Sharing of Information

We may share your information with:

  • Transport and logistics partners, solely to deliver your order.
  • Our accounting, billing and IT systems used to process orders and invoices.
  • Government authorities, where required by applicable law (for example, GST and tax filings).

We do not share your information with third parties for their own marketing purposes.

5. Cookies and Website Analytics

This website does not use cookies, analytics tools or tracking pixels beyond what is strictly required for the website to function. We do not track your browsing activity across other websites.

6. Data Storage and Security

We take reasonable administrative and technical measures to protect your information from unauthorised access, alteration, disclosure or misuse. However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to fulfil the purposes described in this policy, including to complete transactions, maintain business and tax records as required by law, and resolve disputes.

8. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information held by us, or withdraw consent for its use, by contacting us using the details in Section 11. We will respond within a reasonable time.

9. Third-Party Links

This website may contain links to third-party brand or manufacturer websites. We are not responsible for the privacy practices or content of these external sites, and encourage you to review their respective privacy policies.

10. Children's Privacy

This website is intended for business and adult use. We do not knowingly collect personal information from children.

11. Grievance Officer / Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

  • Grievance Officer: Shivam Gadia
  • Email: sales@gadiasales.com
  • Phone: 9799950361
  • Address: 14, Moti Lal Atal Road, Near Ganpati Plaza, M I Road, Jaipur – 302001, Rajasthan

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "last updated" date.

13. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and rules made thereunder, and the Digital Personal Data Protection Act, 2023, as applicable. All disputes shall be subject to the jurisdiction of the competent courts at Jaipur, Rajasthan.